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Shipping…

**PLEASE NOTE**  We Do NOT ship to PO Boxes

AUSTRALIAN ORDERS ONLY

We use two courier companies, FastWay & First Choice for all our delivery services throughout Australia

Flat Rate Postage through Australia is $9.95

For large, bulky & heavy items postage will be $12.95 (even if you are over the $120 free postage threshold)

All Orders over $120 will be free postage (excluding large, bulky & heavy items)

We take every care in packaging your order to ensure that you will receive your order safely.
Little Scrapbook Shop will NOT be held responsible for orders that are lost or damaged during transit.

Parcels come with a satchel/label ID, this number is traceable through our couriers website, our system generates an email to you once your order has been finalized with the satchel/label number and the date it has been dispatched from LSBS Headquarters.  This information is also recorded on your invoice so we have a permanent record and is available to you upon request.

INTERNATIONAL ORDERS

We use Australia Post

When submitting your order, a flat rate postage charge of $22.00 is included*, as this is the minimum it will cost for us to post to you.  International customers will pay actual postage costs as determined by Australia Post based on weight/dimension of your order.

*this is only a deposit payment, you will be invoiced by email for the balance once postage costs have been calculated.

Once a final postage cost is calculated you will receive a request to finalize any additional postage costs above the flat rate, upon receiving this final payment your goods will be sent Registered Mail through Australia Post. Our system generates an email to you once your order has been finalized with the registered label number and the date it has been dispatched from LSBS Headquarters. This information is also recorded on your invoice so we have a permanent record and is available to you upon request.

 

RETURNS…

We are happy to refund or replace items that are damaged or faulty (excluding damage in transit)., but you MUST notify us within 5 days of receiving your goods.

Items must be in original condition and packaging and unopened.